Refund Policy

Last Updated: [12/22/2024]

1. Introduction

At SocialFansGeek.com (“the Company,” “we,” “us,” or “our”), we aim to provide high-quality social media enhancement services that help our clients improve their digital presence. This policy sets forth our guidelines and procedures regarding refunds, replacements, and service guarantees. By placing an order through our platform, you agree to the terms and conditions outlined below.

2. Order Completion & Delivery

1. Definition of Completion

   • An order is considered complete once the specified service (e.g., followers, likes, views, or other metrics) has been delivered in the agreed quantity or scope as stated during purchase.
   • We track and verify the initial count (start) and final count (post-delivery) to determine if the service has been fulfilled as promised.

2. No Refunds for Completed Services

   • After an order is marked as delivered and meets the agreed-upon metrics, no refunds will be issued.
   • The customer must provide accurate and complete information (account links, usernames, etc.) to ensure successful delivery.

3. Unavailable or Incorrect Link/Handle

   • If you supply an invalid, incorrect, or inaccessible profile/link for delivery, and our team has made reasonable attempts to fulfill the service, no refund will be provided.

4. Deleted or Modified Accounts

   • If a profile, page, or other resource is altered, deleted, or restricted after we have delivered the service, we are not liable for any resulting loss of metrics. Refunds will not be granted under these circumstances.

3. Refund Eligibility

1. Service Undelivered

   • If we are unable to fulfill your order within a reasonable timeframe, you may be entitled to a refund. Please contact our support team within 7 days of the expected completion date to initiate a review.

2. Service Not as Described

   • Should the delivered service differ substantially from the product description (e.g., incorrect quantity or platform), we will investigate and offer a solution, which may include a full or partial refund.

3. Partial Refunds

   • In cases where only a portion of the purchased metrics can be delivered, a pro-rata refund may be provided for the undelivered remainder.

4. Denial of Refund

   • If the service has been delivered accurately and on time, no refund requests will be considered for subsequent drops, account suspensions, user actions, or changes beyond our control.

4. Retention Guarantee

We offer a Lifetime Retention Guarantee for most of our services. This guarantee ensures that if you experience a measurable drop in followers, likes, or views directly related to our service:

1. Re-Delivery

   • We will make reasonable efforts to replace the lost metrics to restore the agreed delivery count.

2. Voidance of Guarantee
   The Lifetime Retention Guarantee becomes void if any of the following occur:

   • Similar or overlapping services for the same account or content are purchased from another provider.
   • The account or content is made private, removed, renamed, or otherwise made inaccessible.
   • The customer actively removes or blocks the metrics delivered.

5. Payment & Partnership with Tustap.com

1. Payment Processing

   • All payments for our services may be handled by Tustap.com, an authorized payment partner providing secure and reliable transaction processing.

2. Billing Inquiries

   • If you have questions or concerns about a charge, please reach out to us or Tustap.com’s support team. We will collaborate to address and resolve any billing matters as promptly as possible.

6. Master Table of Services

Below is a comprehensive overview of the 88 services offered through SocialFansGeek.com. Each service includes a Lifetime retention guarantee, with a No Refund After Delivery policy—except in rare cases of undelivered or inaccurately delivered orders as outlined above.

Note: Update any service names, remove any rows not applicable, and ensure this table accurately reflects your actual offerings and policies.

7. Contact Us

For any questions, concerns, or refund-related inquiries, please reach out to our support team:

• Email: [email protected]
• Contact Form on our website
• Live Chat 

We typically respond within 1–24 hours to help resolve your concerns.

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website. We encourage periodic reviews of this page to stay updated on our refund practices.

Thank you for choosing SocialFansGeek.com. We look forward to assisting you with all your social media growth needs.