Check Your Order Status

Most orders start delivering within minutes of payment confirmation. Total completion time depends on the service and quantity — smaller orders usually finish within a few hours, while larger quantities are delivered gradually to keep growth looking natural. Each service page lists its typical start and delivery speed.

Awaiting Payment (UNPAID) means we have not received your payment yet. Queued (PENDING) means payment is confirmed and your order is about to start. In Progress (PROCESSING) means delivery is actively running. Partially Completed (PARTIAL) means part of the order was delivered and the rest was refunded. Completed means everything was delivered in full. Cancelled and Refunded mean the order was stopped and your money returned.

Yes. If a portion of your order cannot be delivered (for example, the service reaches its limit for your link), we mark the order as Partial and automatically refund the undelivered portion. The refund goes back to your original payment method or account balance. If anything looks off, contact support with your Order ID.

Absolutely. This page works for both guest and account orders. Enter your Order ID plus the email you typed at checkout (for guest orders) or your account email (if you were logged in when ordering), and you will see the live status instantly.

Platform counters (followers, views, likes) can take a few minutes to refresh on your profile after delivery finishes. Double-check that the link on your order matches the profile or post you expected. If the numbers still have not updated after an hour, email support with your Order ID and we will investigate.

Orders occasionally queue longer during peak periods — In Progress orders are still moving even when the counter pauses. If your order has not progressed for more than 24 hours, email support@socialfansgeek.com with your Order ID and we will check it right away. Unpaid orders are never charged, so if you closed the payment window you can simply place the order again.